Frequently Asked Questions

Our Plant Protein Powder is a blend of pea protein isolate and brown rice protein, providing a complete amino acid profile — including all 9 essential amino acids. No whey, no soy, no artificial ingredients. 100% plant-based, vegan-friendly, and FSSAI certified.

One serving of Plant Protein Powder delivers 25g of plant protein. Plant Protein + Fiber gives 22g protein plus 8g fiber. Our Fiber Drink provides 12g dietary fiber with 2g protein. All values are per 30g serving.

Yes, all Fibevita products are 100% vegan. We use no animal-derived ingredients — no whey, no casein, no gelatin, no honey. Every product is certified vegan-friendly.

No. We use only natural sweeteners and flavours. There are no artificial colours, no aspartame, no sucralose, and no synthetic additives of any kind. What is on the label is exactly what is in the product.

Yes. All products are manufactured under FSSAI-certified facilities with ISO 22000 quality management. Each batch is independently tested by third-party labs for purity, potency, and safety.

Plant Protein Powder maximises protein — 25g per serving, ideal for athletes. Plant Protein + Fiber combines 22g protein with 8g prebiotic fiber — better for gut health, weight management, and overall daily wellness.

Mix one 30g scoop with 250–300ml of cold water, plant milk, or your favourite smoothie. Shake or blend for 30 seconds. Best within 30 minutes post-workout, or any time as a protein/fiber top-up. Start with half a scoop if new to fiber supplements.

Yes, our products are formulated for daily use. Most customers take one serving daily as part of their morning routine or post-workout. If increasing fiber intake, start with half a scoop and gradually build up to let your digestive system adjust.

While made from natural food-grade ingredients, please consult your doctor or registered dietitian before starting any supplement during pregnancy or breastfeeding.

Our products are formulated for adults (18+). We do not recommend use by children without guidance from a paediatrician or registered dietitian.

We ship within 24 business hours. Standard delivery takes 3–5 business days across India. You will receive a tracking link via SMS and email once dispatched.

Yes! Free shipping on all orders above ₹999. A flat shipping fee applies for orders below ₹999.

Yes. Once dispatched, you will receive a tracking number via SMS and email. You can also log in to your Fibevita account to view order status at any time.

Currently we ship within India only. Subscribe to our newsletter to be the first to know when international shipping goes live.

7-day hassle-free returns from delivery date. Contact us at info@fibevita.com within 7 days. Products must be unused and in original packaging. Refunds processed within 5–7 business days after we receive the return.

Contact us at info@fibevita.com within 48 hours of delivery with a photo. We will immediately arrange a replacement or full refund at no additional cost.

Refunds are processed within 5–7 business days once your return is approved. UPI and net banking refunds are typically faster (2–3 days) than credit/debit card refunds (5–7 days).

We accept UPI (GPay, PhonePe, Paytm), net banking, credit/debit cards (Visa, Mastercard, RuPay), and cash on delivery for eligible orders. All transactions are 256-bit SSL encrypted.

At checkout, enter your code in the "Apply Coupon" field and click Apply. Only one code per order. Try FIRST10 for 10% off your first order!